Apple Australia

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Owned	USA
Rating

Consumer electronics

Operated in Australia since 1982. Imports and distributes Apple branded consumer electronics and software.

Company Ownership

Apple Pty Ltd	AUS	website
Apple Inc       owns 100% of Apple Pty Ltd	USA	website
Consumer electronics Founded in 1976. Today Apple is the world's largest IT company. Products include iPod, iPhone, iPad, Mac, iTunes, Apple TV.

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Company Assessment

PRAISE	CRITICISM	INFORMATION
Apple Pty Ltd
Australian Packaging Covenant signatory Signatory to the Australian Packaging Covenant, a voluntary agreement to encourage waste minimisation. [Source 2017][More on Packaging]	Misleading customers This company was fined AU$2.25m by the Australian Federal Court in 2012 for misleading its Australian customers that its latest iPad was compatible with the next generation of the 4G broadband network. Apple was also ordered to pay AU$300,000 in costs for contravening consumer law. [Source 2012][More on Irresponsible Marketing] Misleading customers This company was fined AU$9m by the Australian Federal Court in 2018 following an investigation of complaints relating to 'error 53'. This error disabled some iPhones and iPads after owners downloaded an update to Apple's iOS operating system. Apple admitted it had represented to at least 275 Australian customers affected by error 53 that they were no longer eligible for a remedy if their device had been repaired by a third party, even though customers are legally entitled to third party repairs under Australian Consumer Law. [Source 2018][More on Irresponsible Marketing]	Geo-blocking In 2013 the Standing Committee on Infrastructure and Communications found that Australian prices for IT products were up to double those charged overseas. Companies can use geo-blocking to stop Australian consumers from buying their products online in other countries. Adobe, Apple and Microsoft declined to attend the inquiry's earlier public hearing voluntarily, and it took a summons to compel the companies to appear. The report had made 10 recommendations to lower prices, included educating Australian businesses on how to bypass geo-blocks. [Source 2013][More on Governance]
Apple Inc
A rating at ClickClean.org Greenpeace's 2017 report 'Clicking Clean' looks at the energy footprints of large data centre operators and popular websites and applications, and calls on these companies to power their data centres on renewable energy. Companies are graded (A,B,C,D,F) on their commitment to and procurement of renewable energy, as well as energy efficiency, transparency and advocacy. This company's final grade was A. [Source 2017][More on Climate Change] Supply chain practices in China This company received a score of 82.5/100 (retrieved 14-Feb-2018) in the Corporate Information Transparency Index (CITI), a system for evaluating supply chain practices in China, particularly in regards to environmental management and water pollution. Scores are calculated using government compliance data, online monitoring data, and third-party environmental audits, as well as trends in the environmental performance of factories in the company's supply chains. [Source 2018][More on Habitats] CDP Climate A List CDP's 2016 report "Out of the starting blocks" reveals which companies around the world are doing the most to combat climate change. This company is included on the A List. [Source 2016][More on Climate Change] Green Power Partner This company is listed on the EPA Green Power Partnership website (USA), as using renewable energy for 100% of its organisation-wide electricity use in the USA. [Source 2016][More on Climate Change] Conflict minerals rating As You Sow's 2017 report, Mining the Disclosures, is a deep analysis of 206 companies' human rights performance in relation to sourcing conflict minerals from the Democratic Republic of the Congo (DRC). This company's score was above 80% (Leading). [Source 2017][More on Human Rights] Toxic chemicals ranking The Mind the Store Campaign has ranked 30 major US retailers on their efforts to eliminate toxic chemicals from consumer products. This company received a grade of A. [Source 2017][More on Product Safety] B- in Guide to Greener Electronics This company received a grade of B- in the Greenpeace Guide to Greener Electronics (Oct 2017), which assesses companies from the electronics industry across three impact areas: energy use, resource consumption, and chemical elimination. Of the 17 companies ranked, this company came second. [Source 2017][More on Climate Change] 100% on Corporate Equality Index This company is listed as having best practice on a report card on lesbian, gay, bisexual and transgender equality in corporate America. [Source 2017][More on Workers Rights] Child labour in gold mining This 2016 scorecard by SOMO compares electronics companies on their policies and efforts regarding responsible mining and the elimination of child labour, with special attention to the mining of gold. This company is above industry standard on 5 out of 7 criteria. [Source 2016][More on Human Rights] B+ grade at Behind the Barcode B+ grade in the Baptist World Aid Australia's Behind the Barcode 'Ethical Electronics Guide 2016', which grades companies on their efforts to mitigate the risks of forced labour, child labour and worker exploitation throughout their supply chains. Assessment criteria fall into four main categories: policies, traceability & transparency, monitoring & training and worker rights. [Source 2016][More on Workers Rights] 62/100 in KnowTheChain Benchmark In 2016 KnowTheChain benchmarked 60 large global companies in the ICT, Food & Beverage, and Apparel & Footwear sectors on their efforts to address forced labour and human trafficking in their supply chains. This company received a score of 62/100. [Source 2016][More on Workers Rights] Tin sourcing Milieudefensie and Friends of the Earth have assessed how open manufacturers of smartphones, tablets, laptops and game consoles are about the use of materials, water, land surface area and greenhouse gas emissions. Assessment also covered whether manufacturers are honest about the use of tin from Indonesia and whether they are prepared to address the abuses in the tin mines on Bangka in Indonesia, such as by participating in the IDH project (Sustainable Trade Initiative). This company received a 'green' rating, indicating they provide ample information on the use of raw materials and is helping to improve the situation in the tin mines on Bangka Belitung. [Source 2015][More on Human Rights] Cobalt battery supply chain A 2017 report by Amnesty International, 'Time to Recharge' ranks major electronics and car companies on how much they have improved their cobalt sourcing practices since January 2016. The report found that while a handful of companies have made progress, many are still not doing enough to stop human rights abuses entering their cobalt supply chains, even though their products could be linked to child labour in the Democratic Republic of Congo (DRC). This company was rated 'adequate action taken'. [Source 2017][More on Human Rights] Progress on eliminating toxics Greenpeace's 2014 report, Green Gadgets, compares companies on their efforts to eliminate hazardous chemicals from their electronics products. This company has met commitment to phase out PVC and BFRs and has all products free from these substances. [Source 2014][More on Product Safety] Global 100 The Global 100 Most Sustainable Corporations in the World list is an extensive data-driven corporate sustainability assessment. The ranked companies are leaders in the field of a sustainable business approach. The efficiency of a company's energy, water, CO2 and waste management is measured in relation to its total sales volume. The disclosure of that information is a pre-condition for the assessment. This company ranked #84 in the 2016 Global 100. [Source 2016][More on Sustainability Reporting] 71.5% in Newsweek Green Ranking 2017 This company received a score of 71.5/100 in the Newsweek Green Ranking 2017, which ranks the world's largest publicly traded companies on eight indicators covering energy, greenhouse gases, water, waste, fines and penalties, linking executive pay to sustainability targets, board-level committee oversight of environmental issues and third-party audits. Ranking methodology by Corporate Knights and HIP Investor. [Source 2017][More on Sustainability Reporting]	Workers rights in China Biel Crystal supplies 60% of the world's touchscreen cover glasses, including 60% of Apple products' cover glasses. This SACOM 2013 investigative report discovered serious labour rights abuses in Biel Crystal's Chinese factories including excessive working hours, military-style management, worker suicides and blank work contracts. Moreover, Biel Crystal's Shenzhen factory has been fined by the Shenzhen municipal government for 3 continuous years of polluting the environment. [Source 2013][More on Workers Rights] Workers rights at Foxconn in China In this 2012 investigative report SACOM revisited Foxconn's plants in Zhengzhou, China, whose sole product is the iPhone. Workers are still facing deplorably harsh working conditions including excessive overtime, unpaid overtime, meager wages, inadequate training and protection for workers, arbitrary relocation of workforce, crackdown on strikes, and inhumane management practices. [Source 2012][More on Workers Rights] Workers rights in China This 2012 report by China Labour Watch investigates ten Chinese factories supplying to Apple. The report reveals many labour violations in these factories, including long hours, excessive overtime, dangerous working conditions, low wages, and underpaid workers. [Source 2012][More on Workers Rights] Workers rights in China This 2014 report by China Labour Watch (CLW) investigates working conditions at a Chinese factory supplying to Apple. The report reveals many labour violations in this factory, including long hours, excessive overtime, dangerous working conditions, low wages, and underpaid workers. CLW investigated the same factory 16 months earlier, and conditions worsened during that time. [Source 2014][More on Workers Rights] Poisoned workers in China The 2017 documentary 'Complicit' reveals how Chinese workers making Apple consumer electronics are exposed to poisonous chemicals, in particular cleaning solutions containing benzene. The landmark investigation led Apple to ban the use of benzene, a known carcinogen, and n-hexane, a chemical that damages the nervous system. But the ban does not apply to subcontractors who make up two-thirds of Apple's supply chain. [Source 2018][More on Workers Rights] Tax avoidance in Europe In 2016 Apple was ordered to pay back the Irish state up to 13bn euros in back taxes after the European commission ruled that a sweetheart tax deal between Apple and the Irish tax authorities amounted to illegal state aid. The commission said the deal allowed Apple to pay a maximum tax rate of just 1%. In 2014, the tech firm paid tax at just 0.005%. The usual rate of corporation tax in Ireland is 12.5%. [Source 2016][More on Finance] Child labour scorecard This website by German NGO Earth Link rates companies on their corporate policies against child labour, production monitoring and accusations of child labour. This company received at least one red mark, indicating poor performance in one or more of these areas. [Source 2013][More on Human Rights] Repairability of devices In 2017 engineers from ifixit.com disassembled and analysed a range of smartphones, tablets and laptops, awarding each a repairability score between one and ten. Ten is the easiest to repair. A device with a perfect score will be relatively inexpensive to repair because it is easy to disassemble and has a service manual available. Points are docked based on the difficulty of opening the device, the types of fasteners found inside, and the complexity involved in replacing major components. Points are awarded for upgradability, use of non-proprietary tools for servicing, and component modularity. Products by this company scored between 1 and 8 points. [Source 2017][More on Product Safety] Copyright violations in China In 2013 a Chinese court fined Apple US$160,400 over a copyright infringement, saying the company sold pirated electronic books via its App Store. Under the court ruling, Apple must pay compensation to eight Chinese writers and two companies for violating their copyright. Apple also paid 60 million yuan (US$9.62m) in 2013 to a China's Proview Technology, to settle a dispute over the iPad trademark in China. [Source 2013][More on Governance] Price fixing in USA In July 2014 Apple agreed to pay up to US$450m in its conditional settlement over allegations that the company conspired with several big publishers to fix e-book prices. This is conditional on the result of Apple's pending appeal in the Federal Appeals Court of the 2013 ruling by a New York Federal judge that Apple had violated anti-trust laws. [Source 2014][More on Governance] Tax avoidance This company scores Ethical Consumer's worst rating for the likely use of tax avoidance strategies, and has at least two high risk subsidiaries in tax havens. [Source 2018][More on Finance] Wage fixing This company was one of four companies that agreed to pay a total of US$324m to settle a class action lawsuit accusing them of conspiring to hold down salaries in Silicon Valley by agreeing not to recruit or poach employees from each other. However in Aug 2014 a US court rejected this settlement on the basis that more than 60,000 top-level workers were affected, saying that the amount should be larger. The final amount is yet to be decided. [Source 2014][More on Finance]	Chemical poisoning of workers The Poisonous Pearl is a 2016 report by Good Electronics which focuses on the experiences of (former) workers in the electronics industry in China who are victims of chemical poisoning. The health of all the workers in the report was damaged by exposure to hazardous chemicals such as benzene and n-hexane. All were working in large or small factories in the Pearl River Delta-region of China, an area well known as being a global hub for the production of consumer electronics (ICT). This company is supplied by factories in the region. [Source 2016][More on Workers Rights] Climate action commitments As listed on the We Mean Business website, this company has committed to the following climate action initiatives: commit to 100% renewable power. [Source 2017][More on Climate Change] Responsible Minerals Initiative member This company is a member of the Responsible Minerals Initiative (formerly the Conflict-Free Sourcing Initiative), which helps companies address conflict minerals issues in their supply chains. The RMI provides information on conflict-free smelters and refiners, common tools to gather sourcing information, and forums for exchanging best practices on addressing conflict minerals. Membership is open to companies that use or transact in tantalum, tin, tungsten or gold (3TG). Founded in 2008 by members of the Electronic Industry Citizenship Coalition and the Global e-Sustainability Initiative. [Source 2014][More on Multi-Stakeholder Initiatives] Responsible Business Alliance member This company is a member of the Responsible Business Alliance (formerly the Electronic Industry Citizenship Coalition), a non-profit coalition of electronics companies which supports the rights and wellbeing of workers and communities worldwide affected by the global electronics supply chain. RBA members commit and are held accountable to a common Code of Conduct and utilize a range of RBA training and assessment tools to support continuous improvement in the social, environmental and ethical responsibility of their supply chains. [Source 2017][More on Multi-Stakeholder Initiatives] IDH Electronics Program partner The Sustainable Trade Initiative (IDH), together with Dell, HP, Philips, Apple and civil society organizations, have developed a new program to improve the working conditions and environmental performance of electronics factories in China, covering 500,000 workers. This program is funded by IDH, Dell, HP, Philips, Microsoft and Apple. [Source 2014][More on Multi-Stakeholder Initiatives] PPA Participant This company is a participant in the Public-Private Alliance for Responsible Minerals Trade (PPA), a multi-sector and multi-stakeholder initiative to support supply chain solutions to conflict minerals challenges in the Democratic Republic of Congo (DRC) and the Great Lakes Region (GLR) of Central Africa. The PPA provides funding and coordination support to organizations working within the region to develop verifiable conflict-free supply chains; align chain-of-custody programs and practices; encourage responsible sourcing from the region; promote transparency; and bolster in-region civil society and governmental capacity. [Source 2014][More on Multi-Stakeholder Initiatives] Environmental responsibility claims This company has environmental responsibility claims on its website in the areas of climate change, toxins and finite resources. [Source 2014][More on Sustainability Reporting] US recycling report card The Electronics TakeBack Coalition's Recycling Report Card evaluates takeback and recycling programs for computer, TV, printer and game console companies. The report card focuses on the programs available to consumers in the US, and relies on publicly available information, as of Sept 2010. This company received a grade of C+ for its recycling efforts in the USA. [Source 2010][More on Habitats] SB 657 disclosure statement The California Transparency in Supply Chains Act of 2010 (SB 657) requires companies operating in California to disclose their efforts to eradicate slavery and human trafficking from their direct supply chains. KnowTheChain.org has examined this company's disclosure statement and concluded that it addresses the majority of SB 657 requirements. Follow the link to see this company's disclosure statement. [Source 2013][More on Workers Rights] FLA investigation of Foxconn A 2012 audit of Foxconn performed by the Fair Labor Association at the request of Apple Inc. found excessive overtime and problems with overtime compensation; several health and safety risks; and crucial communication gaps that have led to a widespread sense of unsafe working conditions among workers. [Source 2012][More on Workers Rights] 'C' rating at rankabrand.org Rank a Brand searches the websites of brands for the answers to carefully targeted questions. From this they calculate sustainability scores based on the themes of environment, climate, labor issues, and transparency. Brands owned by this company received a 'C'. [Source 2016][More on Sustainability Reporting] Criticism of Apple Inc - Wikipedia Apple has received much criticism for the use of sweatshop labor, environmental destruction, and unethical business practices as a result of the method they undertake to produce electronics. See an extensive list of criticisms on Wikipedia by following the link below. [Source 2014] OpenSecrets.org profile OpenSecrets.org tracks the influence of money on U.S. politics, and how that money affects policy and citizens' lives. Follow link to see this company's record of political donations, lobbying, outside spending and more. [Source 2014]

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Apple's Broken Promises, 4 Corners
2nd Mar 2015 — Apple is the most valuable brand on the planet, making products that consumers love to buy. But how does this company treat its workers, when the world isn't looking? The BBC's Panorama program goes undercover inside the factory in China that makes the big-selling Apple iPhone 6. There we see the price paid by Chinese workers on the production line. But it isn't just the factories that turn out the products that create questionable conditions for health and safety. Reporter Richard Bilton goes to Indonesia to see the abysmal conditions of miners and their children working to gather tin used in electronic products. APPLE'S BROKEN PROMISES, reported by Richard Bilton and presented by Kerry O'Brien, goes to air on Monday 2nd March at 8.30pm on ABC. It is replayed on Tuesday 3rd March at 10.00am and Wednesday 4th March at midnight. It can also be seen on ABC News 24 on Saturday at 8.00pm and ABC iview. (This program is very relevant with 'Shop Ethical's Guide to Electronics' to be released in March 2015).   [source]