Country Road Group
OVERALL |
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Owned |
ZAF |
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Clothing
Founded in 1974, South Africa's Woolworth Holdings secured a controlling interest in Country Road in 1998. Solomon Lew owned a strategic 12% stake for 17 years, which he sold in 2014 during Woolworths' acquisition of David Jones. Acquired Witchery in 2012 and Politix in 2016.
Company Ownership
| Country Road Group Pty Ltd | AUS | website | ||||
Woolworths Holdings Ltd 
owns 100% of Country Road Group Pty Ltd |
ZAF | website | ||||
Retail and financial services Founded in South Africa in 1931. Today the South African investment company has retail operations throughout Africa and into the Middle East, plus they own Australian retail chains Country Road and David Jones. It is not related to Woolworths Ltd in Australia. | ||||||
Company Assessment
| PRAISE | CRITICISM | INFORMATION | ||
| Country Road Group Pty Ltd | ||||
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In 2020 Baptist World Aid Australia released The COVID Fashion Report, a special edition of their Ethical Fashion Report. The report is framed around six COVID Fashion Commitments that ask companies to demonstrate the steps and measures they are taking to protect and support the most vulnerable workers in their supply chains. This company showed evidence of actions that cover ALL areas of the COVID Fashion Commitments.
Source: Baptist World Aid Australia (2020)
Oxfam Australia's Company Tracker compares the big clothing brands on their efforts to pay a living wage to the women working in their factories. This company has released the names and addresses of at least 70% of their supplier factories, has taken some action towards paying a living wage within a set timeframe in the supply chain, and has made a commitment to ringfence wages.
Source: Oxfam Australia (2021)
This company has signed the Cotton Pledge with the Responsible Sourcing Network, signifying a public commitment to not knowingly source Turkmen cotton for the manufacturing of any of their products until the Government of Turkmenistan ends the practice of forced labor in its cotton sector. Each cotton season, Turkmen public sector workers are forced by the government to fulfill cotton picking quotas and private businesses are forced to contribute to the efforts financially or with labor. This places a huge burden on the health, education, and general well-being of Turkmen citizens.
Source: Responsible Sourcing Network (2021)
Baptist World Aid Australia's '2022 Ethical Fashion Report' assessed 120 companies on their efforts to mitigate against the risks of forced labour, child labour and worker exploitation in their supply chains, as well as protect the environment from the harmful impacts of the fashion industry. Assessment criteria fall into five main categories: policy & governance, tracing & risk, auditing and supplier relationships, worker empowerment and environmental sustainability. This company received a score of 53/100.
Source: Baptist World Aid Australia (2022)
Human Rights Law Centre's 2022 report, "Broken Promises: Two years of corporate reporting under Australia's Modern Slavery Act", examines statements submitted to the Government's Modern Slavery Register by 92 companies sourcing from four sectors with known risks of modern slavery: garments from China, rubber gloves from Malaysia, seafood from Thailand and fresh produce from Australia. Modern slavery statements are analysed to see if they comply with the mandatory reporting requirements, identify or disclose obvious modern slavery risks, and demonstrate effective actions to address risks. This company's modern slavery disclosure statement received a rating in the 61-80% range. The average score was 44% and the highest score was 89%.
Source: Human Rights Law Centre (2022)
This company is a signatory to the International Accord for Health and Safety in the Textile & Garment Industry. The International Accord was established in 2021 as the successor to the Accord on Fire and Building Safety in Bangladesh, which was established in 2013 in the wake of the Rana Plaza building collapse that killed more than 1,000 workers and seriously injured thousands more. Company signatories to the International Accord commit to: Disclosing all factories producing for them in countries with International Accord programs; Ensuring all listed factories participate in the inspection, remediation, and safety training programs; Supporting factories to ensure remediation is financially feasible; Contributing to the operational costs of International Accord programs.
Source: International Accord (2023) |
According to Oxfam's 2019 report, "Made in Poverty - The True Cost of Fashion", this company sources from Bangladesh and Vietnam. Some of the many disturbing findings of the research in Bangladesh were that 100 per cent of workers interviewed were not paid a living wage, nine out of ten could not afford enough food for themselves and their families until their next monthly pay and seven out of 10 could not pay for medical treatment when they were sick or injured. In Vietnam, 99 per cent were not paid a living wage and seven out of 10 women interviewed felt their pay was not enough to meet their needs.
Source: Oxfam Australia (2019)
In 2023 this company's Politix subsidiary back-paid employees about $2.1 million and entered into an enforceable undertaking with the Fair Work Ombudsman. Politix underpaid about 850 employees a total of around $2.06 million in wages, plus around $45,000 in superannuation, between November 2016 to September 2020. Politix was also ordered to make a $160,000 contrition payment. In addition, Country Road Group found, reported and rectified underpayments of lesser amounts at four of its other subsidiaries.
Source: Fair Work Ombudsman (2023)
This company owns brands rated 'Not good enough' by Good On You, whose rating system considers the most important social and environmental issues facing the fashion industry to assess a brand's impact on people, the planet and animals.
Source: Good On You (2022) |
This company has been criticised for offensive advertising. In 2014 the Advertising Standards Bureau upheld complaints about an internet ad by this company on the grounds that it breached advertising codes. The ad was subsequently discontinued or modified.
Source: Advertising Standards Bureau (2014)
In Nov 2021 the United Workers' Union (UWU) launched a campaign and petition against Country Road Group, claiming the workers in its warehouse had been left feeling "disrespected, mistreated and underpaid." According to the UWU, workers faced rampant insecure work, low pay, and pressure and intimidation from managers when they speak out and take action. Almost half the workers on site were employed as labour hire casuals, and Country Road's predominantly female warehouse workforce makes $10 less per hour than male-dominated warehouse workers in the area. After almost two weeks on strike, workers at Country Road Group returned to work after securing an agreement that includes a substantial pay rise and 20 new permanent positions.
Source: UWU (2021)
This company is a signatory to CitySwitch Green Office, a national tenant energy efficiency program run in partnership between business and local government. The program works with office tenants to improve their energy efficiency, thereby reducing carbon pollution.
Source: CitySwitch (2018)
Greenpeace's Reenergise campaign ranks Australia's biggest electricity using companies on their commitments and actions regarding renewable energy use. This company has committed to powering their operations by 100% renewable electricity by 2030, and invested in on-site solar. However they have not signed a power purchase agreement (PPA) to buy power from a wind or solar project.
Source: Greenpeace (2021)
Australian Packaging Covenant Organisation (APCO) is a not-for-profit organisation leading the development of a circular economy for packaging in Australia. Each year, APCO Members are required to submit an APCO Annual Report and Action Plan, which includes an overall performance level from 1 (Getting Started) to 5 (Beyond Best Practice). This company received a packaging performance level of 2 (Good Progress) in its 2023 APCO Annual Report.
Source: APCO (2023)
Brands owned by this company are listed in Human Society International Australia's Better Wool Guide as using 100% non-mulesed wool from a robust certification scheme, or has a time-bound commitment to do so. Mulesing is the controversial practice of removing strips of the skin of a lamb's rear and is often done without pain relief. In Australia, the only country where mulesing still occurs, an estimated 10 million merino lambs are subjected to mulesing each year - equivalent to 19 lambs per minute.
Source: HSI Australia (2023)
This retailer has committed to being a fur free retailer, as recognised by the International Fur Free Retailer Program.
Source: Fur Free Retailer (2019)
Bags from Mimco's 'Gala Collection' are made from apple leather and use the "PETA-Approved Vegan" logo.
Source: PETA (2020)
This company won the Large Business Sustainability Leadership Award at the 2017 Banksia Sustainability Awards.
Source: Banksia Foundation (2017)
This company is a member of the Textile Exchange, a global non-profit that works closely with its members to drive textile industry transformation in preferred fibres, integrity and standards and responsible supply networks. They identify and share best practices regarding farming, materials, processing, traceability and product end-of-life in order to reduce the textile industry's impact on the world's water, soil and air, and the human population.
Source: Textile Exchange (2019)
This company has a number of corporate responsibility claims on its website covering the areas of ethical trade, animal welfare, environmental code of practice, waste reduction, and charitable giving.
Source: company website (2020)
This company is a member of the Leather Working Group, a multi-stakeholder group who's objective is to develop and maintain a protocol that assesses the compliance and environmental performance of tanners and promotes sustainable and appropriate environmental business practices within the leather industry.
Source: Leather Working Group (2022)
In May 2011 Country Road payed former CEO John Cheston $1.1m to settle a lawsuit. Cheston was suing the company for $6.5m for misleading conduct in his hiring and breach of contract when dismissing him without notice.
Source: news article (2011) |
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| Woolworths Holdings Ltd | ||||
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The 2020 Sustainable Cotton Ranking, published by WWF, Solidaridad and the Pesticide Action Network UK analysed the 77 largest cotton users among international apparel brands and retailers, reviewing their policies, actual uptake of more sustainable cotton and transparency in their supply chains. According to the report, this company is "well on the way" with a score of 34.3%. The average score was 18.2% and the highest score was 79.2%.
Source: Sustainable Cotton Ranking (2020) |
Wikipedia lists a number of controversies for this company: In October 2010, Woolworths came under fire as they opted to remove Christian magazines from their shelves and discontinue their sale; In 2012 the South African Advertising Standards Authority ruled that Woolworths' vintage cold drink range was an imitation of a rival soft drinks range; In September 2012 Woolworths was accused of racism by some groups for allegedly discriminating against white job applicants and staff; In October 2013 rumours of plagiarism surfaced when Euodia Roets, a South African artist, accused Woolworths of using her designs that were kept as sample after contract negations which failed.
Source: Wikipedia (2015)
In 2020 this company announced that more than 7000 staff members across David Jones and Country Road have been underpaid $3.7 million over the last six years. The company has pledged to pay all money owing.
Source: Inside Retail (2020)
In Nov 2012 the World Wide Fund for Nature South Africa (WWF-SA) and Woolworths announced a broad-based, multifaceted partnership to drive greater sustainability through selected Woolworths products and operations. The three year partnership "recognises the growing congruence between WWF-SA and Woolworths interests in, among others: the conservation of energy; freshwater ecosystems; the promotion of sustainable agricultural practices; and the protection of fish stocks."
Source: WWF-SA (2012)
As listed on the We Mean Business website, this company has committed to the following climate action initiatives: adopt a science-based emissions reduction target; report climate change information in mainstream reports as a fiduciary duty; commit to smart energy use.
Source: We Mean Business (2021)
This company signed the Uzbek Cotton Pledge with the Responsible Sourcing Network, signifying a public commitment to not knowingly source Uzbek cotton for the manufacturing of any of their products until the Government of Uzbekistan ends the practice of forced labor in its cotton sector. However the Pledge was lifted in March 2022 after the Uzbek Forum for Human Rights, who monitored the annual cotton harvest since 2010, found no state-imposed forced labor in the 2021 harvest.
Source: Cotton Campaign (2022)
Compassion in World Farming is a UK-based organisation which works with the European food industry to encourage and reward commitment, transparency, performance and innovation in the field of animal welfare. This company won their Good Egg Award in 2014 for their work with free-range eggs.
Source: Compassion in World Farming (2014)
This retailer has committed to being a fur free retailer, as recognised by the International Fur Free Retailer Program.
Source: Fur Free Retailer (2019)
This company was designated a "New Sustainability Champion" in this 2010 document (page 42) from the World Economic Forum and the Boston Consulting Group. New Sustainability Champions proactively turn constraints into opportunities through innovation, embed sustainability in their company culture, and actively shape their business environments.
Source: Boston Consulting Group (2010)
In 2012 Woolworths Holdings won the International Responsible Retailer of the Year Award at the World Retail Congress for the third time in five years. Improved indicators include carbon footprint, water and packaging reduction, sustainable clothing and food products.
Source: World Retail Congress (2012)
This company is a member of the CanopyStyle initiative, which came about when research found that millions of trees are used every year to produce dissolving pulp, a key ingredient for fabrics such as rayon/viscose. The campaign seeks to phase out the use of endangered forest fibre in fabric.
Source: Canopy (2018)
This company is a member of the Supplier Ethical Data Exchange (Sedex), a not-for-profit, membership organisation that leads work with buyers and suppliers to deliver improvements in responsible and ethical business practices in global supply chains. Tens of thousands of companies use Sedex to manage their performance around labour rights, health & safety, the environment and business ethics.
Source: Sedex (2018)
This company is a member of the Textile Exchange, a global non-profit that works closely with its members to drive textile industry transformation in preferred fibres, integrity and standards and responsible supply networks. They identify and share best practices regarding farming, materials, processing, traceability and product end-of-life in order to reduce the textile industry's impact on the world's water, soil and air, and the human population.
Source: Textile Exchange (2019)
The United Nations Global Compact asks companies to embrace, support and enact, within their sphere of influence, a set of 10 values in the areas of human rights, labour standards, the environment, and anti-corruption. However it's non-binding nature has been widely criticised, and many signatory corporations continue to violate the Compact's values.
Source: UN Global Compact (2020)
This company is a member of the Leather Working Group, a multi-stakeholder group who's objective is to develop and maintain a protocol that assesses the compliance and environmental performance of tanners and promotes sustainable and appropriate environmental business practices within the leather industry.
Source: Leather Working Group (2022)
This company is a member of the Better Cotton Initiative, a voluntary program which encourages the adoption of better management practices in cotton cultivation to achieve measurable reductions in key environmental impacts, while improving social and economic benefits for cotton farmers, small and large, worldwide.
Source: Better Cotton Initiative (2022)
This company is a signatory to the New Plastics Economy Global Commitment, whose goal is to eliminate plastic pollution at its source.
Source: New Plastics Economy (2022)
The WWF Palm Oil Buyers Scorecard 2021 assesses 227 companies on the actions companies have taken to ensure their own palm oil supply chain is sustainable and free of deforestation, natural ecosystem conversion, and human rights abuse. This company is rated 'middle of the pack' with a score of 13.74 out of a possible total of 24.
Source: WWF Palm Oil Buyers Scorecard (2021)
In 2022, the Carbon Disclosure Project (CDP) asked companies to provide data about their efforts towards removing commodity-driven deforestation and forest degradation from its direct operations and supply chains. Responding companies are scored across four key areas: disclosure; awareness; management; and leadership. This company received a CDP Forests Score of C.
Source: CDP (2022)
In 2022, the Carbon Disclosure Project (CDP) asked companies to provide data about their efforts to reduce greenhouse gas emissions and mitigate climate change risk. Responding companies are scored across four key areas: disclosure; awareness; management; and leadership. This company received a CDP Climate Change Score of C.
Source: CDP (2022)
In 2022, the Carbon Disclosure Project (CDP) asked companies to provide data about their efforts to manage and govern freshwater resources. Responding companies are scored on six key metrics: transparency; governance & strategy; measuring & monitoring; risk assessment; targets & goals; and value chain engagement. This company received a CDP Water Security Score of C.
Source: CDP (2022)
Business & Human Rights Resource Centre digital platform presents news and allegations relating to the human rights impact of over 20,000 companies. Their enhanced Company Dashboards also include financial information, key data points based on corporate policies, and scores from prominent civil society benchmarks. Follow the link and use the search function to view this company's dashboard.
Source: BHRRC (2022)
The 2023 Fashion Transparency Index reviewed 250 of the world's largest fashion brands and retailers and ranked them according to how much they disclose about their human rights and environmental policies, practices and impacts. Brands owned by this company scored 29%, signifying it is doing a bit more than the others when it comes to having policies and commitments in place and auditing and reporting activities, but could be doing more. The average score was 26% and the highest score was 83%.
Source: Fashion Revolution (2023)
This company received an S&P Global ESG Score of 41/100 in the Retailing category of the S&P Global Corporate Sustainability Assessment, an annual evaluation of companies' sustainability practices (last updated 18 Nov 2022). The rankings are based on an analysis of corporate economic, environmental and social performance, assessing issues such as corporate governance, risk management, environmental reporting, climate strategy, human rights and labour practices.
Source: S&P Global (2022) |
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Company Details
| Type | Wholly-owned subsidiary |
| Revenue | 1.1 billion AUD (2019) |
| Employees | 5,600 (2019) |
| Subsidiaries | Cicero Clothing Pty Ltd
Mens clothing Founded in 1975 and acquired by Country Road in 2016. Witchery Fashions Pty Ltd
Clothing retail Founded in 1940. Retailer of ladies clothing and accessories. Bought from the (Solomon) Lew family by Gresham Private Equity in 2006. Acquired by Country Road in 2012. |
Contact Details
| Address | 658 Church St, Richmond, VIC, 3121, Australia |
| Freecall | 1800 801 911 |
| customerservice@countryroad.com.au | |
| Website | www.countryroad.com.au |
Products / Brands
Country Road Group|
Country Road Womens Fashion Country Road Menswear (casual) Country Road Childrenswear Country Road Babywear Mimco Womens Shoes Politix Menswear (casual) Trenery Menswear (casual) Trenery Womens Fashion Witchery Womens Fashion |