Lush Australasia
OVERALL |
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Owned |
UK |
Rating |
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Cosmetics retailer
Company Ownership
Lush Australasia Retail Ltd | AUS | website | ||||
Lush Ltd ![]() owns 100% of Lush Australasia Retail Ltd |
UK | website | ||||
Cosmetics Founded in 1994. More than 600 stores in 43 countries. Co-founders Mark and Mo Constantine own the company with Helen Ambrosen. 85% of their products are vegan. |
Company Assessment
PRAISE | CRITICISM | INFORMATION | ||
Lush Australasia Retail Ltd | ||||
In 2013, 2014, 2015 & 2016 Lush won the Australian Business Award for Sustainability, which recognises organisations that implement policies and/or execute initiatives that demonstrate leadership and commitment to the enhancement, preservation and protection of the environment.
Source: Australian Business Awards (2016)
Company has brands which comply with Choose Cruelty Free's non-animal testing criteria and are listed on CCF preferred products list.
Source: Choose Cruelty Free (2018) |
In 2020 the Guardian reported that workers at Lush Australia claim they have suffered physical injuries and have developed breathing difficulties due to allegedly poor working conditions in the chain's Australian factory.
Source: The Guardian (2020)
In 2020 this company admitted to underpaying 3,130 of its Australian workers $4.4 million over eight years due to "inadequate" workplace processes. The company has agreed to pay back the money and also make a $60,000 contrition payment. In 2018 the company discovered "serious payroll system errors" dating back to 2010, and disclosed them to the fair work ombudsman.
Source: The Guardian (2020)
In 2013 Lush won the Australian Business Award for Best Eco Product for its Toothy Tabs, a preservative-free solid toothpaste, packaged in recycled and recyclable boxes.
Source: Australian Business Awards (2013)
Some, but not necessarily all, of this company's personal care products are palm oil free. For more details, follow the link to see Borneo Orangutan Survival Australia's list of products which manufacturers have told them are palm oil free or contain segregated certified sustainable palm oil.
Source: BOS Australia (2020) |
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Lush Ltd | ||||
This company has either signed PETA's statement of assurance or provided a statement verifying that they do not conduct or commission any animal tests.
Source: PETA (2018)
This company has been awarded the Fair Tax Mark, indicating it is open and transparent about its tax affairs and seeks to pay the right amount of corporation tax at the right time in the right place.
Source: Fair Tax (2020)
In 2014 Lush committed to removing all traces of mica from its products over concerns that it is unable to guarantee that the mines which extract the product are free from child labour. The company will use a synthetic alternative instead.
Source: The Guardian (2014) |
This company has extensive ethical claims and policies on its website.
Source: company website (2020)
Ethical Consumer has ranked companies' practices and policies in relation to their palm oil sourcing for the Rainforest Foundation/Ethical Consumer palm oil campaign. This company received a 'yellow' rating.
Source: Rainforest Foundation UK (2016)
California, the UK and Australia have all enacted legislation requiring companies operating within their borders to disclose their efforts to eradicate modern slavery from their operations and supply chains. Follow the link to see this company's disclosure statement.
Source: Modern Slavery Registry (2018)
Skin Deep is an online safety guide to cosmetics and personal care products and their potential hazards and health concerns, with over 75,000 products rated from 1 (low hazard) to 10 (high hazard).
Source: Environmental Working Group (2019) |
Company Details
Type | Wholly-owned subsidiary |
Employees | 340 in 2013 |
Contact Details
Address | 611 Elizabeth St, Redfern, NSW, 2016, Australia |
Phone | 1300 587 428 |
customercare@lush.com.au | |
Website | www.lush.com.au |