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Lush Australasia

OVERALL

Owned
UK
Rating
Some praise, no criticism

Cosmetics retailer

Company Ownership

Lush Australasia Retail Ltd   AUS     website   email   facebook   
  Lush Ltd   
   owns 100% of Lush Australasia Retail Ltd  
UK     website   email      

Cosmetics

Founded in 1994. More than 600 stores in 43 countries. Co-founders Mark and Mo Constantine own the company with Helen Ambrosen. 85% of their products are vegan.

> About the Ratings

Company Assessment

PRAISE CRITICISM INFORMATION
Lush Australasia Retail Ltd
Environment Sustainability Award 2013/14/15/16
In 2013, 2014, 2015 & 2016 Lush won the Australian Business Award for Sustainability, which recognises organisations that implement policies and/or execute initiatives that demonstrate leadership and commitment to the enhancement, preservation and protection of the environment.
Source: Australian Business Awards (2016)
Animals Cruelty-free accredited company
Company has brands which comply with Choose Cruelty Free's non-animal testing criteria and are listed on CCF preferred products list.
Source: Choose Cruelty Free (2018)
Social Poor working conditions
In 2020 the Guardian reported that workers at Lush Australia claim they have suffered physical injuries and have developed breathing difficulties due to allegedly poor working conditions in the chain's Australian factory.
Source: The Guardian (2020)
Social Underpaying workers
In 2020 this company admitted to underpaying 3,130 of its Australian workers $4.4 million over eight years due to "inadequate" workplace processes. The company has agreed to pay back the money and also make a $60,000 contrition payment. In 2018 the company discovered "serious payroll system errors" dating back to 2010, and disclosed them to the fair work ombudsman.
Source: The Guardian (2020)
Environment Best Eco Product 2013
In 2013 Lush won the Australian Business Award for Best Eco Product for its Toothy Tabs, a preservative-free solid toothpaste, packaged in recycled and recyclable boxes.
Source: Australian Business Awards (2013)
Environment Palm oil free products
Some, but not necessarily all, of this company's personal care products are palm oil free. For more details, follow the link to see Borneo Orangutan Survival Australia's list of products which manufacturers have told them are palm oil free or contain segregated certified sustainable palm oil.
Source: BOS Australia (2020)
Lush Ltd
Animals Cruelty free company
This company has either signed PETA's statement of assurance or provided a statement verifying that they do not conduct or commission any animal tests.
Source: PETA (2018)
Business Ethics Fair Tax Mark
This company has been awarded the Fair Tax Mark, indicating it is open and transparent about its tax affairs and seeks to pay the right amount of corporation tax at the right time in the right place.
Source: Fair Tax (2020)
Social Mica replacement
In 2014 Lush committed to removing all traces of mica from its products over concerns that it is unable to guarantee that the mines which extract the product are free from child labour. The company will use a synthetic alternative instead.
Source: The Guardian (2014)
Business Ethics Ethical claims
This company has extensive ethical claims and policies on its website.
Source: company website (2020)
Environment Palm oil scorecard - RFUK
Ethical Consumer has ranked companies' practices and policies in relation to their palm oil sourcing for the Rainforest Foundation/Ethical Consumer palm oil campaign. This company received a 'yellow' rating.
Source: Rainforest Foundation UK (2016)
Social Modern Slavery statement
California, the UK and Australia have all enacted legislation requiring companies operating within their borders to disclose their efforts to eradicate modern slavery from their operations and supply chains. Follow the link to see this company's disclosure statement.
Source: Modern Slavery Registry (2018)
Social Skin Deep hazard scores
Skin Deep is an online safety guide to cosmetics and personal care products and their potential hazards and health concerns, with over 75,000 products rated from 1 (low hazard) to 10 (high hazard).
Source: Environmental Working Group (2019)

> About the Icons

Company Details

Type Wholly-owned subsidiary
Employees 340 in 2013

Contact Details

Address 611 Elizabeth St, Redfern, NSW, 2016, Australia
Phone 1300 587 428
Email customercare@lush.com.au
Website www.lush.com.au

Products / Brands

Lush Australasia
Lush Cosmetics
Lush Skin Care


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