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Di Bella Coffee

OVERALL

Owned
AUS
Rating
Criticism, some praise

Coffee

Established in 2002 and owned by Retail Food Group since 2014.

Company Ownership

Di Bella Coffee Supply Holdings Pty Ltd   AUS     website   email   facebook   
  Retail Food Group Ltd   
   owns 100% of Di Bella Coffee Supply Holdings Pty Ltd  
AUS     website   email   facebook   

Retail food franchising

One of Australia's largest retail food brand managers, franchisors and wholesale coffee roasters. RFG owns the Donut King, Brumby's Bakery, Michel's Patisserie, bb's cafe, Esquires, The Coffee Guy, Pizza Capers Gourmet Kitchen and Crust Gourmet Pizza franchise systems. Acquired Cafe2U and Gloria Jeans in 2014.

> About the Ratings

Company Assessment

PRAISE CRITICISM INFORMATION
Di Bella Coffee Supply Holdings Pty Ltd
Environment Rainforest Alliance certified products
This company sells Rainforest Alliance certified coffee. However this only represents a fraction of this company's total coffee sales. Rainforest Alliance certification has been dubbed 'Fairtrade light' by critics, as it offers producers no minimum price for their crop, and guarantees a minimum of just 30% of the product is certified.
Source: Rainforest Alliance (2020)
Retail Food Group Ltd
Business Ethics Tax Hero in Australia
Between 2015 and 2018 this company paid $57.2 million tax on a total income of $640 million, earning the number 32 spot on Michael West's Top 40 Tax Heroes 2020. West calculated which of Australia's largest companies have paid the highest tax rates using three years of tax transparency data published by the Australian Tax Office.
Source: Michael West (2020)
Business Ethics 7/100 in SAM Corporate Sustainability Assessment
This company received a SAM Rank of 7/100 in the Restaurants & Leisure Facilities category of the 2018 SAM Corporate Sustainability Assessment. The index is based on an analysis of corporate economic, environmental and social performance, assessing issues such as corporate governance, risk management, environmental reporting, climate strategy, human rights and labour practices.
Source: RobecoSAM (2018)
Business Ethics Unconscionable conduct settlement
In Dec 2022 ACCC has accepted a court-enforceable undertaking from this company, who agreed to make payments to and waive historical debts of a number of affected current and former franchisees, in relation to the purchase of certain corporate stores by these franchisees. RFG will also pay $5 million to franchisees of Michel Patisserie stores who paid levies into that franchise's marketing fund between 1 July 2012 and 30 June 2017. As a consequence, the parties have agreed to settle the proceedings which the ACCC commenced against RFG in December 2020, in relation to alleged unconscionable conduct and false and misleading representations made in its dealings with franchisees.
Source: ACCC (2022)
Business Ethics Carbon tax price rise suggestion
In July 2012 the Retail Food Group was forced to issue a prompt apology after its managing director, Deane Priest - who has since resigned - wrote to Brumby's franchisees suggesting they lift their prices and 'let the carbon tax take the blame'. Brumby's escaped a hefty fine when the ACCC accepted a court-enforceable undertaking from Retail Food Group that it would not engage in similar conduct in the future.
Source: news article (2012)
Business Ethics Pending class action
A third law firm is preparing to launch a class action against this company for its failure to disclose troubles within its franchise network. Retail Food Group's market value more than halved in December 2017 when media reports of mistreatment of franchisees were first published.
Source: news article (2018)
Environment APCO member
Australian Packaging Covenant Organisation (APCO) is a not-for-profit organisation leading the development of a circular economy for packaging in Australia. Each year, APCO Members are required to submit an APCO Annual Report and Action Plan, which includes an overall performance level from 1 (Getting Started) to 5 (Beyond Best Practice). This company received a packaging performance level of 2 (Good Progress) in its 2022 APCO Annual Report.
Source: APCO (2022)
Business Ethics No tax paid in 2018-19
According to data released by the Australian Tax Office in Jan 2021, this company was one of many local and foreign-based companies that paid no tax in Australia in 2018-19. Please note however that companies pay income tax on profits, not revenue (total income). While some companies use tax havens and loopholes to avoid paying their fair share of tax in Australia, other companies that paid no tax have perfectly legitimate reasons.
Source: ATO (2022)

> About the Icons

Company Details

Type Wholly-owned subsidiary

Contact Details

Address 82 Abbotsford Rd, Bowen Hills, QLD, 4006, Australia
Freecall 1800 332 163
Email enquiries@dibellacoffee.com
Website www.dibellacoffee.com

Products / Brands

Di Bella Coffee
Cafe Palazzo some products Rainforest Alliance certified some products Rainforest Alliance certified  Coffee
Di Bella Coffee


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