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Zoom

OVERALL

Owned
USA
Rating
Criticism, some praise

Communications technology

Cloud platform for video, voice, content sharing, and chat which runs across mobile devices, desktops, telephones, and room systems.

Zoom Video Communications Inc   USA     website   email   facebook   twitter

> About the Ratings

Company Assessment

PRAISE CRITICISM INFORMATION
Zoom Video Communications Inc
Business Ethics 58.3/125 at JUST Capital
JUST Capital polls Americans every year to identify the issues that matter most in defining just business behaviour. For their 2023 rankings JUST Capital asked a representative sample of 3,002 Americans to compare 20 different business Issues on a head-to-head basis, producing a reliable hierarchy of Issues ranked in order of priority. Issues are organised under the headings Workers, Customers, Communities, the Environment, or Shareholders & Governance. JUST Capital then define metrics that map to those issues and track and analyse the largest, publicly traded U.S. companies. This analysis powers their rankings, in which this company ranked 200th of 951 companies, and 17th of 63 Software companies.
Source: JUST Capital (2023)
Social Data privacy fine in USA
In 2021 this company agreed to pay US$85 million and bolster its security practices to settle a lawsuit claiming it violated users’ privacy rights by sharing personal data with Facebook, Google and LinkedIn, and letting hackers disrupt Zoom meetings in a practice called “Zoombombing.”
Source: CNBC (2021)
Business Ethics 20/100 S&P Global ESG Score
This company received an S&P Global ESG Score of 20/100 in the Software category of the S&P Global Corporate Sustainability Assessment, an annual evaluation of companies' sustainability practices (last updated 23 Sep 2022). The rankings are based on an analysis of corporate economic, environmental and social performance, assessing issues such as corporate governance, risk management, environmental reporting, climate strategy, human rights and labour practices.
Source: S&P Global (2022)
Social Privacy and security concerns
Zoom has faced criticism, and in some cases legal action, over security lapses, poor encryption practices, lack of transparency, privacy and corporate data sharing policies. Also, much of Zoom's research and development occurs in China. Zoom has admitted to shutting down activist accounts at the request of the Chinese government.
Source: wikipedia (2021)
Business Ethics Code of ethics
This company has a publicly available Code of Business Conduct and Ethics on its website.
Source: company website (2021)
Social Modern Slavery statement
California, the UK and Australia have all enacted legislation requiring companies operating within their borders to disclose their efforts to eradicate modern slavery from their operations and supply chains. Follow the link to see this company's disclosure statement.
Source: company website (2021)
Social BHRRC company profile
Business & Human Rights Resource Centre digital platform presents news and allegations relating to the human rights impact of over 20,000 companies. Their enhanced Company Dashboards also include financial information, key data points based on corporate policies, and scores from prominent civil society benchmarks. Follow the link and use the search function to view this company's dashboard.
Source: BHRRC (2022)

> About the Icons

Company Details

Type Public company
Founded 2011
Revenue 3.6 billion USD (2020)
Employees 2,532 (2020)

Contact Details

Address San Jose, California, USA
Email info@zoom.us
Website zoom.us

Products / Brands

Zoom
Zoom Messaging


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