Uber Australia

In 2023 Uber Australia paid a $412,500 infringement notice for sending more than 2 million emails in breach of Australian spam laws. An Australian Communications and Media Authority (ACMA) investigation found Uber sent over 2 million marketing emails to customers without an unsubscribe facility. More than 500,000 of the messages were sent to customers who had previously unsubscribed. The emails were sent on a single day in January 2023 as part of an advertising campaign for an alcohol home delivery service. The investigation found that the breaches occurred because Uber mischaracterised the emails as non-commercial.
Source: ACMA (2023)

In 2022 Uber was ordered by the Federal Court of Australia to pay a penalty of $21 million after Uber admitted it had engaged in misleading or deceptive conduct and made false or misleading representations to consumers in its app and on its website, in proceedings brought by the ACCC. In particular, Uber admitted the cancellation message it displayed between at least December 2017 and September 2021 was misleading because it stated users may be charged a cancellation fee if they cancelled their trip, even if those users were seeking to cancel during Uber's 'free cancellation period'.
Source: ACCC (2022)

In 2023 Uber agreed to pay US$290 to New York drivers to settle wage-theft complaints.
Source: Tech Crunch (2023)

In 2022 the median pay for a worker at this company was US$76,767. The CEO was paid 316 times this amount. Exorbitant CEO pay is a major contributor to rising inequality. CEOs are getting more because of their power to set pay, not because they are increasing productivity or possess specific, high-demand skills. The economy would suffer no harm if CEOs were paid less (or taxed more). In contrast, the CEO-to-typical-worker compensation ratio was 20-to-1 in 1965 and 58-to-1 in 1989.
Source: AFL-CIO (2023)

JUST Capital polls Americans every year to identify the issues that matter most in defining just business behaviour. For their 2023 rankings JUST Capital asked a representative sample of 3,002 Americans to compare 20 different business Issues on a head-to-head basis, producing a reliable hierarchy of Issues ranked in order of priority. Issues are organised under the headings Workers, Customers, Communities, the Environment, or Shareholders & Governance. JUST Capital then define metrics that map to those issues and track and analyse the largest, publicly traded U.S. companies. This analysis powers their rankings, in which this company ranked 505th of 951 companies, and 2nd of 14 Consumer Services companies.
Source: JUST Capital (2023)

The 2023 Digital Inclusion Benchmark ranks 200 companies on their responsibility to advance a more inclusive digital society. The companies were assessed using four measurement areas: access, skills, use and innovation. This company ranked #111/200, with a total score of 27.7/100.
Source: World Benchmarking Alliance (2023)