Australia's largest telecommunications company. The company was privatised in stages starting in 1997, becoming fully privatised in 2011. Services include internet access, fixed line and mobile telephony, and pay television (through its Foxtel joint venture with News Corp).
|Telstra Corporation Ltd||AUS||website|
|Telstra Corporation Ltd|
In 2018, the Carbon Disclosure Project (CDP) asked companies to provide data about their efforts to reduce greenhouse gas emissions and mitigate climate change risk. Responding companies are scored across four key areas: disclosure; awareness; management; and leadership. This company received a CDP Climate Change Score of A.
[Source 2018][More on Climate Change]
This company received a score of 48.8/100 in the Newsweek Green Ranking 2017, which ranks the world's largest publicly traded companies on eight indicators covering energy, greenhouse gases, water, waste, fines and penalties, linking executive pay to sustainability targets, board-level committee oversight of environmental issues and third-party audits. Ranking methodology by Corporate Knights and HIP Investor.
[Source 2017][More on Sustainability Reporting]
In 2014 Telstra was fined $510,000 by Australian Communications and Media Authority (ACMA) for failing to connect new telephone lines within regulated time limits. Telstra also received an official warning for failing to properly follow the consultation process when removing eight public payphones.
[Source 2014][More on Governance]
In 2018 the Federal Court fined Telstra $10 million for making false or misleading representations to customers in relation to its third-party billing service known as "Premium Direct Billing" (PDB), following action by the ACCC. The Court held, by consent, that Telstra misled customers and breached the ASIC Act when it charged them for digital content, such as games and ringtones, which they unknowingly purchased. Telstra admitted that more than 100,000 customers may have been affected and has committed to offer refunds to these customers.
[Source 2018][More on Governance]
In 2014 Telstra was fined $10,200 and warned about privacy after a data breach saw the information of 15,775 customers made available online. Privacy Commissioner Timothy Pilgrim found Telstra failed to take reasonable steps to ensure the security of the data it held.
[Source 2014][More on Governance]
According to the democracyforsale.net website, this company donated $90,764 to Australia's major political parties between 2012 and 2018, as disclosed to the Australian Electoral Commision (AEC).
[Source 2018][More on Politics]
In 2010 the Federal Court fined Telstra $18.55 million for denying competitors access to infrastructure in contravention of its carrier licence. [Listed under Information due to age of court finding]
[Source 2010][More on Governance]
This company is listed by the Workplace Gender Equality Agency (WGEA) as a Employer of Choice for Gender Equality citation holder. The citation is designed to encourage, recognise and promote active commitment to achieving gender equality in Australian workplaces.
[Source 2019][More on Workers Rights]
This company is a member of the Global e-Sustainability Initiative (GeSI), a leading source of impartial information, resources and best practices for achieving integrated social and environmental sustainability through Information and Communication Technology (ICT).
[Source 2016][More on Multi-Stakeholder Initiatives]
This company is a member of MobileMuster, Australia's only not-for-profit, Government accredited mobile recycling program, established and funded by the mobile phone industry since late 1998. The program adopts a product stewardship model based on circular economy principles where they promise to keep old mobiles and accessories out of landfill and recycle them in a safe, secure and ethical way, placing reusable commodities back into the supply stream.
[Source 2019][More on Multi-Stakeholder Initiatives]
California, the UK and Australia have all enacted legislation requiring companies operating within their borders to disclose their efforts to eradicate modern slavery from their operations and supply chains. Follow the link to see this company's disclosure statement.
[Source 2017][More on Human Rights]
Telstra has installed highly advanced surveillance systems to "vacuum" the telephone calls, texts, social media messages and internet metadata of millions of Australians so that information can be filtered and given to intelligence and law enforcement agencies. All Australian telecommunications and internet service providers by law must maintain interception and data-collection capabilities for government.
[Source 2013][More on Governance]
|Company Structure||Public company|
|Revenue||$26.7 billion in 2016|
|# Employees||34,654 in 2016|
|Company Ranking||9 in top 2000 Australian companies|
|Subsidiaries||Foxtel Management Pty Ltd (35% owned)|
|Address||242 Exhibition St, Melbourne, VIC, 3000, Australia|
|Phone||13 22 00|
Products / BrandsTelstra
Bigpond Movies Video Streaming
Foxtel (35% owned)
Foxtel Now Video Streaming