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Retail Food Group

OVERALL

Owned
AUS
Rating
Praises, some criticism

Retail food franchising

One of Australia's largest retail food brand managers, franchisors and wholesale coffee roasters. RFG owns the Donut King, Brumby's Bakery, Michel's Patisserie, bb's cafe, Esquires, The Coffee Guy, Pizza Capers Gourmet Kitchen and Crust Gourmet Pizza franchise systems. Acquired Cafe2U and Gloria Jeans in 2014.

Retail Food Group Ltd   AUS     website   email   facebook   

> About the Ratings

Company Assessment

PRAISE CRITICISM INFORMATION
Retail Food Group Ltd
Environment Australian Packaging Covenant signatory
Signatory to the Australian Packaging Covenant, a voluntary agreement to encourage waste minimisation.
Source: Australian Packaging Covenant (2020)
Business Ethics Tax Hero in Australia
Between 2015 and 2018 this company paid $57.2 million tax on a total income of $640 million, earning the number 32 spot on Michael West's Top 40 Tax Heroes 2020. West calculated which of Australia's largest companies have paid the highest tax rates using three years of tax transparency data published by the Australian Tax Office.
Source: Michael West (2020)
Business Ethics 7/100 in SAM Corporate Sustainability Assessment
This company received a SAM Rank of 7/100 in the Restaurants & Leisure Facilities category of the 2018 SAM Corporate Sustainability Assessment. The index is based on an analysis of corporate economic, environmental and social performance, assessing issues such as corporate governance, risk management, environmental reporting, climate strategy, human rights and labour practices.
Source: RobecoSAM (2018)
Business Ethics Pending class action
A third law firm is preparing to launch a class action against this company for its failure to disclose troubles within its franchise network. Retail Food Group's market value more than halved in December 2017 when media reports of mistreatment of franchisees were first published.
Source: news article (2018)
Business Ethics Carbon tax price rise suggestion
In July 2012 the Retail Food Group was forced to issue a prompt apology after its managing director, Deane Priest - who has since resigned - wrote to Brumby's franchisees suggesting they lift their prices and 'let the carbon tax take the blame'. Brumby's escaped a hefty fine when the ACCC accepted a court-enforceable undertaking from Retail Food Group that it would not engage in similar conduct in the future.
Source: news article (2012)

> About the Icons

Company Details

Type Public company
Revenue $168 million in 2019
Employees 15,000 in 2019
Subsidiaries Brumby's Bakeries Ltd 

Bakery retail

Founded in 1975, today there are 300 stores throughout Australia and New Zealand. Most are franchised. Acquired by ASX listed Retail Food Group in 2007.


Di Bella Coffee Supply Holdings Pty Ltd 

Coffee

Established in 2002 and owned by Retail Food Group since 2014.


Gloria Jean's Coffees International Pty Ltd 

Coffee retailer

Over 800 stores in 39 countries (470 stores in Australia), mostly franchises. Previously owned and run by senior members of the Hillsong Church in Australia, who are still involved in the running of the company. Acquired by Retail Food Group in Oct 2014.

Contact Details

Address Level 4, 35 Robina Town Centre Drive, Robina, QLD, 4226, Australia
Phone 07 5591 3242
Email rfga@rfg.com.au
Website www.rfg.com.au

Products / Brands

Brumby's
Brumby's Bread

Di Bella Coffee
Cafe Palazzo some products Rainforest Alliance certified some products Rainforest Alliance certified  Coffee
Di Bella Coffee

Gloria Jean's
Gloria Jeans some products Rainforest Alliance certified some products Rainforest Alliance certified  Coffee


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